Shipping policy
Shipping Policy
Last updated: September 29, 2026
Processing Time All orders are processed within 1–3 business days of purchase. Orders are not processed on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times after dispatch:
- United States: 7–14 business days
- Europe & Canada: 10–20 business days
- Rest of World: 14–30 business days
These are estimates and may vary due to customs clearance, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking to update after dispatch.
Customs & Duties For international orders, customs fees, import duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Delayed Packages If your package hasn't arrived within the estimated timeframe, please contact us at berberlannd@gmail.com and we'll investigate with the carrier.
Contact Us 📧 berberlannd@gmail.com 🌐 okaymden.com